TuFi (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency about how your data is used when you use our mobile app and services.
This Privacy Policy outlines how we collect, use, store, share, and protect your information under the Digital Personal Data Protection Act, 2023, and the Information Technology Act, 2000 in India.
📌 1. Information We Collect
We may collect the following information when you register or use TuFi:
A. Personal Information
- Name, phone number, email
- Address, pin code, location
- Profile picture (optional)
B. Tutor/Student Profile Data
- Subjects taught or learned
- Class level, medium, language preference
- Teaching mode (group/personal)
- Pricing and availability
C. App Usage & Technical Info
- IP address, device type, app activity
- Location access (if allowed)
- Cookies or analytics for performance
🔐 2. Why We Collect This Data
We collect data to:
- Match students with suitable tutors
- Allow users to find local or online classes
- Show relevant search results and filters
- Enable direct contact between verified users
- Improve the app’s features and usability
- Ensure security and prevent misuse
🔄 3. Data Sharing & Disclosure
We do not sell your data.
We only share necessary data:
- With verified tutors/students as part of the matching process
- With service providers (e.g., SMS, OTP, hosting)
- When legally required by government or court order
- During a business transfer or merger (with prior notice)
🔐 4. Data Protection & Security
- Your data is stored on encrypted servers.
- We use SSL and secure APIs to protect your information.
- Access is restricted to authorized personnel only.
- We perform regular audits and security reviews.
🇮🇳 5. Your Rights (As per DPDPA 2023)
You have the right to:
- Access or correct your personal information
- Withdraw consent at any time
- Request data deletion (if legally permitted)
- Know how your data is being processed
- File a complaint with our Grievance Officer
To request any of the above, email: support@tufiapp.com
📅 6. Data Retention
We retain your data as long as:
- You maintain an account with us
- Required by law or legal purposes
- Necessary to deliver services
You can delete your account anytime from the settings.
👶 7. Children’s Privacy
Users under 13 must use the platform with parental consent. TuFi does not knowingly collect data from minors without supervision.
📲 8. Consent
By using the TuFi app, you consent to the terms of this policy and the processing of your data as outlined here.
🧑💼 9. Grievance Officer / Contact
Grievance:
Email: support@tufiapp.com
Team will try to reach you ASAP.
🔄 10. Policy Updates
This Privacy Policy may change. We will notify users via email or in-app if significant changes occur. Continued use of the app implies acceptance of the updated policy.
📌 For any concerns or questions, please contact us at:
📧 support@tufiapp.com